IT COMMUNICATIONS SPECIALIST


Employee Type:

Full - Time Employee


Location:

777 Woodward Ave
Detroit,MI


Degree Requirement:

High School


Travel Requirement:

Negligible


Walbridge has a long, distinguished history of service in the construction industry. Founded in 1916, the company has grown steadily to become one of the top 50 ENR construction organizations in the country with over 600 full-time personnel.

Steady growth, a strong financial status and a commitment to quality help Walbridge provide customers with construction services throughout North America and worldwide.

Walbridge’s construction expertise covers many diverse markets including:

Heavy Civil
Federal
Healthcare
Institutional
Research and Development
Education
Commercial office building
Municipal
Hotel/Retail
Public Works
Automotive
Industrial
Corrections Facilities.


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Description:


IT Communications Specialist

Walbridge seeks an experienced IT Communications Specialist to join our talented IT team. This position is located at our Corporate Headquarters; Detroit’s Financial District, heart of downtown Detroit, Michigan.

Position Responsibilities Include:
• Full management of Telecommunications Program
• Utilizing ticket management system and resolving internal and external communications issues
• Track IT Asset Management & work with Carrier Billing Systems
• Remote support of technical issues via telephone and/or with remote support software
• Troubleshooting and repair of communications issues
Required Educational and Experience:

• Cellular ticket resolution within 48 hours
• Minimum of 2 years of Industry Experience
• Customer focused
• Self-Motivated
• Strong problem solving skills
• High School Diploma or equivalent training and experience.
• Demonstrated ability to multi-task and deal with multiple deadlines in a fast paced environment


Job Requirements:


Build your career with Walbridge

• With 15 offices in the United States and international offices in Mexico, South America and the Middle East, Walbridge is #38 on the Engineering News-Record 400 list. Headquartered in Detroit, Mich., Walbridge serves a broad range of markets, including: automotive, aviation, commercial, education, government, industrial, industrial process, manufacturing, mission critical, power and energy, and water/waste water
• Best of both worlds! Large enough organization to have industry leading innovation processes, career development and industry leaders to learn from; yet small enough for you to have an impact
• Longevity and a history of success. Not only have we been in business for nearly 100 years, we have had consistent year over year record growth.
• Team oriented culture committed to innovation and success.

Comprehensive Benefits

• Competitive Healthcare Benefits Package including HSA and FSA options, medical, dental, vision, AD&D, and LTD
• 401(k) retirement plan
• Vacation / Holidays
• Career Development / Leadership and overall Training and Development
• Individual Development Plans
• Mentoring Program



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